Table 2 Representative item scores per cluster, from least (-4) to most important (4). Selected items are in bold
| Â | Average item scores per cluster | ||
|---|---|---|---|
| Â | Goal-oriented | Client-centered | Empathy and self-care |
1. The platform helps me to set healthy goals with a client | 0 | 0 | 0 |
2. With the platform, I can empathize with a client's experience | 0 | 4 | 2 |
3. The platform helps me to remain open to a client's issues | 0 | 1 | 3 |
4. The platform helps me understand a client's situation | 0 | 2 | -4 |
5. The platform helps me realize that suffering can be experienced by anyone | -3 | -2 | -3 |
6. With the platform, I can support a client in working towards their goals | 3 | 2 | 2 |
7. The platform enables a compassionate relationship with a client | 0 | 4 | 1 |
8. The platform helps me to be aware of how a client is doing | 3 | 3 | -1 |
9. The platform helps me prevent becoming overwhelmed by a client's difficult emotions | -2 | -3 | 3 |
10. The platform motivates me to help a client with their problems | -1 | -2 | -3 |
11. With the platform, I get a good sense of a client's thoughts and feelings | 4 | 2 | 0 |
12. With the platform, I see that difficult emotions are part of human life | -3 | -1 | -3 |
13. The platform helps me tolerate my own emotional reactions to a client's problems | -1 | -2 | 0 |
14. The platform helps me have empathy for a client's difficult feelings | -2 | 0 | 4 |
15. With the platform, I realize that having problems is human | -4 | -1 | -2 |
16. The platform helps me notice when a client is struggling | 2 | 3 | -1 |
17. With the platform, I can put myself in the perspective of a client | -1 | 3 | 4 |
18. The platform contributes to recognizing and alleviating a client's problems | 1 | 2 | 0 |
19. The platform helps me empathize when a client is going through a tough time | -1 | 0 | 2 |
20. The platform helps me to not judge a client's problems | -2 | -4 | 3 |
21. With the platform, I can continue to offer help when a client isn't doing well, without my own emotions (like frustration or sadness) getting in the way | -1 | -3 | 1 |
22. The platform helps me observe how a client is suffering | 2 | 1 | 0 |
23. The platform helps me alleviate a client's suffering | 1 | 1 | 0 |
24. With the platform, I see that I could also experience a client's problems | -3 | -1 | -1 |
25. The platform helps me do what's necessary for a client | 3 | -2 | -2 |
26. The platform supports compassion in my relationship with a client | 4 | -1 | 2 |
27. The platform helps to recognize a client's suffering | 1 | 0 | 1 |
28. The platform helps me realize that I could also have been in a client's situation | -2 | -1 | -1 |
29. With the platform, I can support a client in improving their situation | 2 | 1 | -1 |
30. The platform helps me understand a client's problems | 1 | 1 | -4 |
31. The platform helps me deal with my own difficult feelings that arise from empathizing with a client | 0 | -4 | -2 |
32. I experience the platform as a compassionate addition to a client's treatment | 1 | 0 | -1 |
33. The platform helps me reflect with the client on what is going well | 0 | -1 | 1 |
34. The platform helps me not to look down on a client's suffering | -4 | -3 | 1 |
35. The platform helps me to know when a client is not feeling well | 2 | 0 | -4 |